How Coach Tumi Turned Her WhatsApp Into a Booking Machine
Tumelo "Coach Tumi" Mabaso was drowning in WhatsApp messages. Good problem? Maybe. Scalable? Absolutely not.
"People would ask about my rates, my YouTube workouts, my Instagram, booking a session — all in different messages. I was spending hours just organizing inquiries instead of training clients," the Johannesburg-based personal trainer recalls.
After years of grinding in commercial gyms, Tumi went independent in 2023. She built a strong following through her HIIT workout videos on YouTube and transformation posts on Instagram. But converting that online presence into actual bookings was chaotic.
"I tried putting all my links in my Instagram bio. Didn't work. I tried Google Docs. Even worse. I needed something professional that wouldn't cost me an arm and a leg."
Enter Cazual PRO.
Now, when potential clients find Coach Tumi online, they hit cazual.co.za/coachtumi and immediately see:
- Her viral YouTube HIIT workouts
- Her Instagram transformation gallery
- Direct WhatsApp booking button
- Session pricing (R250 for one-on-one)
- PayFast payment option for deposits
"Game changer. People can watch my free YouTube content, see my Instagram proof, and book a paid session — all from one link. My booking rate went up by 60% because I removed all the friction."
But Tumi's favorite feature? The Cazual network cross-promotion.
"I link to Jenna Visuals for client transformation photos and Zen with Nandi for clients who need recovery work. We support each other. That's how local business should work."
Three months on Cazual, and Tumi's fully booked four weeks in advance. Her WhatsApp is still busy, but now it's all confirmed bookings, not confusion.
"Cazual didn't just organize my links. It organized my entire business. If you're serious about fitness in SA, you need this."